Loading... Please wait...

Our Newsletter


Reserve & Collect

Shipping & Returns

Postage and shipping depends on weight and locality. Locality is divided into 3 areas - local, regional and regional plus - as detailed below:

Local

Sheffield, South Yorkshire

Regional

Rest Of The UK except listed below

Regional Plus

Avon, Cornwall, Devon, Dorset, IOW, Somerset, Greater London, Wales

Scotland & Northern Ireland

Please call 01909 770065 for rates

Shipping under 1kg is sent via Royal Mail package. Over 1kg shipments are made via courier.

Size

Region

Cost

Postal Packet (up to 1kg) Local £3.95
Postal Packet (up to 1kg) Regional £3.95
Postal Packet (up to 1kg) Regional Plus £3.95
     
Courier (1kg-25kg) Local £6.95
Courier (1kg-25kg) Regional £6.95
Courier (1kg-25kg) Regional Plus
£7.95
     
Courier (25-50kg) Local

£12.00

Courier (25-50kg) Regional £13.90
Courier (25-50kg) Regional Plus
£15.90
     

 

 

Please call our customer support team on 01909 770065 for rates and shipping methods over 50kg.

 

 Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please call our online customer support team on
01909 770065 who will assist you and issue you with an RMA number.  We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up.